Orascom Telecom Holdings sunk into red ink in the fourth quarter of 2009, posting a net loss of $46.4 million.
Full-year net income also fell 25% to $379.47 million, with revenues dipping 5% to reach just over $5 billion.
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Three quarters of CSPs believe the lack of interoperability between legacy customer management systems in causing a suboptimal customer experience for their customers, according to a recent study.
The study was conducted by Telesperience on behalf of Comverse, which develops products aiming to bridge this gap.
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